Legal & Medical Case File Management
D’fhear cogaidh comhaltar síocháin
Whoever prepares for war, peace is assured
— Irish Proverb
Expert case file coordination for veterans, tenants, and disability claimants before administrative tribunals, boards, and commissions.
Shepherd Case Management helps coordinate and manage case files for individuals navigating federal and provincial tribunals, boards, and commissions. We enable effective self-representation—organizing evidence, tracking deadlines, and ensuring nothing falls through the cracks.
Our practice encompasses veterans benefits and Crown liability, disability accommodation, tenant rights, human rights, privacy law, and systemic policy challenges. We bring the same rigour to every case file, whether before the Veterans Review and Appeal Board, the Human Rights Tribunal of Ontario, or the Federal Court of Canada.
Our team combines legal and policy expertise with proprietary case management and evidence systems—purpose-built technology that ensures no detail is lost and no deadline is missed. Every document indexed. Every record preserved. Every argument grounded in evidence.
Each area of practice is supported by dedicated research, forensic-grade evidence management, and case coordinators who know the governing legislation, rules, and precedent.
Case file management for proceedings before Veterans Affairs Canada, the Veterans Review and Appeal Board, and Federal Court. Crown liability claims, DND transition disputes, pension entitlement, and retroactive benefits recovery.
Human rights complaints before the HRTO and CHRC. Workplace and housing accommodation enforcement, systemic discrimination claims, and duty-to-accommodate proceedings.
Landlord and Tenant Board proceedings under the Residential Tenancies Act. Rent abatement, maintenance enforcement, landlord misconduct, privacy violations, and retaliatory action complaints.
Office of the Privacy Commissioner complaints under PIPEDA and the Privacy Act. Unauthorized data collection, surveillance, consent violations, and data sovereignty matters.
Charter-grounded advocacy in administrative and court proceedings. Access to justice, systemic reform arguments, and policy analysis supporting individual and class-wide relief.
Coordination of clinical documentation, causal medical opinions, and expert evidence. Integration of medical and legal records into cohesive case narratives for tribunals and courts.
“We manage the case—our clients represent themselves.”
Consultations are by appointment. We prefer written inquiries so that your matter can be assessed with care and precision before our first conversation.
When you contact us, please include a brief summary of your matter, the tribunal or body involved, and any relevant deadlines. We will respond promptly with an assessment of how we can assist.
All communications with Shepherd Case Management are treated as confidential from first contact.